Tag: ITPro – Dojo

Reliability History- quick status check

When issues arrise on a Windows device many of us dive into the eventlogs, check when latest updates were installed, when the device was restarted, how often does a certain app crash… This can be quite a job filtering through logs, looking up info at numerous locations. Windows has a built-in tool that does a …

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Advanced Wi-Fi troubleshooting in Windows (Wlan-Report)

Users having network connection issues are no fun, wired troubleshooting is mostly straight forward. Wireless connections however can be an bigger challenge… 1st thing to do usually is checking for driver updates for the adapter so far easy. Users having issue sometimes & usually not when you’re at the device to help them can be …

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Catching Malware Like Pro – Part 1

Most IT-Pro’s I talk to on this topic have the same answer when it comes to catching a possible virus on a machine. Important steps to take: Remove the device from the corp network Scan the device with the ‘favorite’ antivirus product If the step above fails to find it, use another antivirus/antimalware product ….. …

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